So…how are your team members currently perceived by your clients? Do they articulate their messages with real clarity and logic? Do they bring alive those messages in a memorable way or has everyone forgotten what they said two days later? Do they talk with the commitment and enthusiasm that is likely to inspire and motivate? Can they spot opportunities to move the relationships forward and act on these?
At the heart of the answer to all those questions lies good communication.
By the end of this course I expect the attendees to be significantly more aware of the impact they make as individuals when having conversations with clients and to have a clearer understanding of what it takes to communicate well, to share views and opinions in a positive way and to win the trust of colleagues and customers.
This course will give your team the latest thinking on good communication and show them how to apply it to the real world. They will leave with practical and applicable skills that will help them address their sales and marketing challenges with confidence.